OUR RELATIONSHIP
Coaching Disclaimer and Coaching Terms and Conditions
In the spirit of good practise, when you are purchasing coaching services from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.
All coaching services and communication, email or otherwise, delivered by myself, Jamie Munday, and or Sarah Hart, as well as information on this website (theyogictradition.com) are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. Coaching is not a substitute for professional mental health care or medical care.
The term ‘coaching’ as used here covers yoga teaching, lifestyle coaching, executive coaching and business coaching for clients and applied coaching stemming from experience gained through the practice of Yoga.
The coach is continually striving to ensure the standard of service provided to clients remains excellent. At the end of the coaching process or series of coaching sessions, the client may be asked to complete a feedback form.
COACHING DISLCALIMER
I understand that the coaching services I will be receiving from the coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat, or cure any mental health or medical conditions. I also understand that the coach is not acting as a mental health counsellor or a medical professional.
For legal purposes, I understand that coaching is currently an unregulated industry and that the coach is not “licensed” by any UK body even though the sessions may take place in the UK or online.
I understand and agree that I am fully responsible for my well-being during my coaching sessions and subsequently, including my choices and decisions.
I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment, and I will not use it in place of any form of therapy.
I understand that all comments and ideas offered by the coach are solely for the purpose of aiding me in achieving the defined goals I create with the coach. I have the ability to give my informed consent, and hereby give such consent to the coach to assist me in achieving such goals and understand that results are not guaranteed.
I understand that to the extent our work together involves career or business, the coach is not promising outcomes including but not limited to increased clientele, profitability, and/or business success.
I understand that the coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse, or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if the coach is ordered by a court to provide information or to testify, they will do so to the extent the law requires.
I understand that the use of technology is not always secure, and I accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Zoom, and other technology.
I understand that I must be 18 years of age, and of sound body and mind to make decisions of my own accord.
I hereby release, waive, acquit, and forever discharge the coach, any agents, successors, assigns, personal representatives, executors, heirs, and employees from every claim, suit, action, demand, or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by the coach as a result of the advice given by the coach or otherwise resulting from the coaching relationship contemplated by this agreement.
I further declare and represent that no promise, inducement, or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.
YOGA DISCLAIMER
Yoga is for everyone. However, when online, it is up to the individual to assess whether they are ready for the practice that they have chosen. Obviously, if you suffer from specific injuries or disease, it is best to consult with your physician first. Similarly, if you are pregnant, follow the recommended practice only. The practice of yoga asanas & pranayamas requires you—the practitioner—to gauge the safety of your practice within your personal physical limitations. It is better to build up slowly than to force and strain. Whilst one may feel exertion, one should also feel relaxed. The techniques and suggestions presented on this website are not intended to substitute for proper medical advice. Consult your physician before beginning any new exercise program. Freedom Technologies Online Ltd (The Yogic Tradition) assumes no responsibility for injuries suffered while practicing these techniques.
Please be aware:
a. that by participating, you are doing so at your own risk;
b. for yoga, a suitable, non-slip floor space is required and any potential obstructions in the vicinity are removed before you participate;
c. to avoid activities if you have, or suspect you may have, any current health concerns, injuries, aches, and pains;
d. avoid the use of blades, weapons, or sharp instruments of any description.
TERMS AND CONDITIONS
The coaching schedule will be arranged between the coach and the client and can be booked up to 3 months in advance. The coach will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements.
The number and frequency of coaching sessions will be agreed upon at the start of coaching between the coach and the client and confirmed by the coach by a recorded video call, email or written correspondence. Where no specific number is agreed, sessions will be provided on a session-by-session basis.
In return for the fees payable by the client (or by a third party on their behalf), the coach agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that the payment is made shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions, they can contact the coach to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.
FORMAT OF SESSIONS
Via Google meet (client and coach meet within a conference room); telephone coaching sessions (client calls the coach); or another format where such is agreed. Unless otherwise agreed, for Zoom and telephone (WhatsApp) sessions, the client is responsible for telephoning the coach at agreed times.
The coach is responsible for ensuring availability for consultation at agreed times.
The length of each session is as agreed between the coach and the client before coaching sessions commence and/or at the date of purchasing the service.
PRIVATE 1-2-1 COACHING
These coaching calls are private. The coach will never share your information with anyone without your prior consent, save for if it is believed you are a danger to yourself, in which case your information may be passed on to the relevant authorities.
Our private calls are recorded and kept for up to 36 months. They will not be shared anywhere without your consent.
GROUP CALLS
Our group calls are recorded.
These recordings are owned by Freedom Technologies Online Ltd and may be used in a few ways, including:
• In future courses,
• In future marketing campaigns,
• Or in any other relevant way Freedom Technologies Online Ltd deems appropriate.
By attending these calls, you accept these terms and conditions. You agree to waive your rights to these recordings and any future remuneration in relation to their use.
Freedom Blueprint
This course consists of an online video course with drip-fed videos over a period of 13 weeks and is delivered in a cohort format. You also gain access to 10 group calls and 2 private 1-2-1 coaching calls during the course.
Your contract will start upon the date of your signup, and your calls will happen at pre-agreed times during the 13-week program. The start dates change each year, but you will have been given the exact start date during your signup call.
You cannot reschedule your group calls because of the group nature of the calls. If you cannot attend one, unfortunately, you will lose it.
The group calls on this course are recorded and posted inside the course. They can also be used in relevant marketing campaigns and future courses. By agreeing to these terms and conditions, you consent to this.
There are no refunds for this course. By accepting these terms and conditions, you accept this.
SESSION FEES
In accordance with the coach’s current monthly fee or fee for a programme of sessions, or any other such fee as shall be agreed and notified to the client. The coach will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed upon before coaching sessions commence.
ADDITIONAL SESSIONS
The coach may agree to provide additional coaching sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided, and the per-session fee will remain the same as originally agreed except where the coach notifies the client in writing by letter or email of a change to the fee or any other term or condition in accordance with the section in these terms and conditions headed “Variation of Terms and Conditions.”
DATES AND TIMES OF SESSIONS
The date and time of the first session and any subsequent sessions will be agreed upon by booking into the calendar provided in your welcome pack and/or inside your course.
Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions.”
Please remember, it is your responsibility to book your calls. This keeps the energy at Freedom Technologies Online Ltd flowing well and allows the coach to focus solely on serving others. The coach will not chase you to book your calls.
PAYMENT TERMS
Fees can be paid online by debit or credit card using the PayPal payment system, by standing order, or by bank transfer. Where receipts are requested by the client, they will be sent by email unless otherwise requested.
Fees are payable monthly and in advance of each coaching session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where payment has not been received by the coach in advance of a coaching session, the coach is not obliged to provide the session.
Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.
BETWEEN SESSIONS
The coach may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework,’ but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.
The client may contact the coach by email between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g., where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions, but there will be an additional charge for this. The coach will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the client’s agreement.
REARRANGING SESSIONS
If a client needs to rearrange a 1-2-1 coaching session, they should provide at least 24 hours’ notice. No rescheduling will be possible for unused coaching sessions unless 24 hours’ notice has been given. In exceptional circumstances, the coach may need to rearrange a coaching session. In those instances, they will also give the client 24 hours’ notice where practical.
Where a client pays for a one-off session or sessions in advance, they must have the coaching session(s) they have paid for within nine months of the payment, or their fee is forfeited, save for exceptional circumstances where the calls couldn’t have reasonably been fulfilled in that time.
CONFIDENTIALITY
Personal or business information supplied by clients in private 1-2-1 coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.
This confidentiality does not apply to group calls. These calls are recorded and are not confidential. By attending a group call, you agree to the recordings of these calls being shared with third parties without Freedom Technologies Online Ltd having to request prior permission from you.
EARLY TERMINATION
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, the coach can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance, the client will be given reasonable notice of termination by the coach where appropriate, save for abuse and misconduct & non-engagement, and will be refunded any advance payments made for coaching sessions not yet provided.
If the client decides to terminate early, they will not be refunded for the sessions not yet provided under any circumstances. This is to protect the integrity of the work we do here.
If you choose to cancel your monthly payments, you lose access to the course you signed up for at the end of your billing cycle. You won’t be entitled to any form of refund or partial refund for quitting early.
Where there is a payment plan, and you cancel early, this will be considered a breach of contract, which means we reserve the right to have legal recourse, and your details may be passed on to our creditors and your credit score may be affected.
REFUNDS
There are no refunds for 1-2-1 coaching under any circumstances, save for if we don't run the course or the coaching you've signed up for.
Freedom Blueprint Membership Program Terms
I’ll Work With You for Free” Guarantee
We stand behind the value of the Freedom Blueprint Membership Program. If you do not experience meaningful results within the first 30 days of participation, you are eligible for a full refund, minus any fees incurred during the payment process.
Please note, this guarantee applies solely to the Freedom Blueprint Membership Program. It does not extend to any one-to-one coaching services provided by Jamie or Sarah. If a refund is issued, access to the membership program will be terminated immediately.
RESPONSIBILITIES
The coach will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. The coach has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client—whether justified or otherwise—to achieve a material improvement in quality of life or business, or to achieve their desired outcomes or goals.
VARIATION OF TERMS AND CONDITIONS
Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both the coach and the client and confirmed by the coach in writing by email or letter. In other cases, the coach may change any of these terms or conditions, including the per-session fee, by giving the client one week’s notice in writing by letter or email of the change(s). If, following receipt of such notification of change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter, and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective upon receipt by the coach.
GOVERNING LAW
This contract is governed by the law of England, whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings, or legal claim of any nature relating to the service provided or the contract.